Report a Bug – Help Us Improve SmartCarePlus

We take your experience with our app seriously, and we want to ensure everything is working smoothly for you. If you’ve encountered a bug or technical issue, we’d greatly appreciate it if you could report it to us.

Your feedback helps us make improvements, fix bugs, and provide you with a better user experience.

How to Report a Bug

To make the process smoother and help our team fix the issue quickly, please provide the following details:

• Bug Description: What is the issue you encountered? Please provide a clear and concise description.
• Steps to Reproduce: If possible, please list the steps you took that led to the issue occurring.
• Screenshots or Screen Recording: Visual evidence of the bug can help us identify and address the issue faster. Feel free to attach any relevant images or video.
• Device & App Version: Let us know the device you're using (e.g., iPhone, Android) and the version of the app you have installed.
• Additional Context: If there's any other relevant information (e.g., error messages, the time it occurred, internet conditions), please include it.

What Happens After You Submit Your Report?

Once you submit your bug report, our team will review the details and get in touch with you as soon as possible. We may ask for more information to investigate the issue further, and we’ll keep you updated on the progress toward resolving it.

We’re constantly working to improve the app, and your input is crucial to our efforts.

Why Your Report is Important

Once you submit your bug report, our team will review the details and get in touch with you as soon as possible. We may ask for more information to investigate the issue further, and we’ll keep you updated on the progress toward resolving it.

• Faster Issue Resolution: Your detailed report helps us address bugs more effectively and prioritize fixes.
• Better User Experience: By reporting issues, you’re helping us enhance the app and make it more reliable for everyone.
• Continuous Improvement: We value your feedback and aim to keep the app running smoothly for all users.

Need Assistance?

If you have any other questions or need support with something else, please feel free to reach out to us on our Contact Page. We’re here to help!