Services for Medical Stores
SmartCarePlus offers medical stores a comprehensive platform to manage inventory, track orders, and enhance customer experience, all through the convenience of WhatsApp. Our platform helps medical stores stay organized, reduce errors, and streamline day-to-day operations.
Key Features
Inventory Management
SmartCarePlus makes inventory management effortless for medical stores. With our platform, you can easily track and manage your stock, ensuring that you never run out of essential medicines. You can monitor stock levels in real time, set automated alerts for low inventory, and receive timely reminders to reorder products. This helps maintain a smooth flow of operations and ensures your customers always have access to the medicines they need.
Location-Based Features
Our platform provides location-based features that allow medical stores to define delivery areas and pickup zones. This ensures that patients within a certain radius can get home delivery or in-store pickup options based on their location. Whether it's local delivery or ensuring patients pick up medicines from the right store, SmartCarePlus improves your customer service with this customized functionality.
Order Management
Managing orders is simplified with SmartCarePlus. Patients can send their prescriptions or medicine requests via WhatsApp, and you can manage these orders directly on the platform. Once an order is received, you can track it from confirmation to delivery. This streamlines the entire order fulfillment process, ensuring timely delivery and reducing the risk of errors.
QR Code for Order
The QR code feature allows patients to easily place orders by scanning a code. When patients scan the QR code, they are instantly redirected to a page where they can browse and order medicines. This contactless ordering option simplifies the customer experience, making it quick and easy to place orders without needing to make a phone call or visit the store physically.
Accessible on Both App and Web
SmartCarePlus is designed to work seamlessly on both the mobile app and web platform. Whether you are managing orders, tracking inventory, or handling customer queries, you can access everything in real-time from anywhere. This flexibility ensures that you stay connected and manage your medical store efficiently, whether you’re at the store, at home, or on the go.
With SmartCarePlus, your medical store can streamline operations, improve customer service, and ensure inventory is always in check. For more information or to get started, feel free to contact us.